Assessor/Coach (level 4) apprenticeship

My Teaching and Learning Coach has taught me the skills, knowledge and behaviours I need to be able to do my job. I have developed and gained confidence to support my apprentices with their apprenticeship. It has been a great experience and I recommend Training now if you are considering an apprenticeship

– Ben (Apprentice)


The Assessor/Coach is a dual professional, using their up-to-date professional knowledge and skills to support vocational and professional development across the formal ETS as well as in any employer setting, and at any level.

They may, for example, coach and assess apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, commensurate with their own level of experience and qualifications, as required by their employer or their sector. 

Level 4

12-18 Months


Course Description

The Assessor/Coach role has emerged within the Education and Training Sector (ETS) over the last 30 years, originally as a result of the implementation of vocational (competence-based) qualifications (notably NVQs) and formalised work-based education and training.

During this apprenticeship, you will coach and assess vocational learners, usually on a one-to-one basis, in a range of learning environments. Coaching skills involve complex communication techniques to actively listen, provide feedback and to engage learners in planning their individualised learning programme. These skills are also integral to assessing learners’ competence in-relation to work-related/industry standards and life skills. 

You will work co-operatively with other ETS or professionals (such as teachers, human resource professionals and mentors/supervisors in the workplace) in supporting the learner’s development of vocational competence and the wider skills that relate to employability and professionalism. 

Why choose Training Now as your education apprenticeship provider?

We make sure that all our apprenticeships are designed to help you learn and progress towards long-term career goals.

You’ll be allocated a Teaching and Learning Coach, who is a specialist in the field. They’ll support you on a one-to-one basis, with additional online tutorial support.

Read all about our apprenticeship standards and framework.

Entry criteria

You’ll need to:

  • have the right to work in the UK.
  • be 16 years or older after the last Friday in June of the academic year.
  • not be enrolled on another apprenticeship, or another funded FE/HE programme at the same time as the apprenticeship.
  • have a contract of employment with your employer and be paid at least the apprenticeship wage in your first year.

individual employers may set any entry requirements which may include:

  • (As a dual-professional) – A qualification, at an appropriate level, and relevant up-to-date experience in the candidate’s vocational/subject specialism.
  • Many candidates will already possess a Level 3 qualification in Assessing. Depending on the specific education and training context, employers (and/or Awarding Organisations) may require candidates without an Assessor qualification, to achieve this prior to completion of their apprenticeship.

Candidates may have achieved Maths, English and ICT skills at Level 2 (equivalent to GCSE Grade C, or above) prior to commencing their training. Those that have not must achieve this prior to taking the end-point assessment.

What you will learn

The AC apprenticeship requires the development of following professional behaviours, knowledge and skills:

Professional behaviours. The Assessor-Coach will:

  1. Inspire, motivate and raise learners’ aspirations through their passion for the sector
  2. Operate at all times to ethical and legal standards and within professional boundaries
  3. Model and encourage mutual respect, displaying a deep understanding of equality and diversity, with and between learners, colleagues and appropriate agencies
  4. Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control
  5. Value the importance of maths, English and ICT skills in the learners’ future economic and social well-being
  6. Evaluate and improve their own professional practice in relation to the Professional Standards for Teachers and Educators in the Education and Training Sector
The Assessor-Coach will be able to:The Assessor-Coach will understand:
Plan coaching and assessmentProcedures for planning coaching and assessment
S1   facilitate access to relevant, current information advice and guidance (IAG)K1   sources of and how to access up-to-date and valid IAG
S2   apply or reference relevant initial and diagnostic assessmentK2   relevant forms of assessment to identify individual needs
S3   agree a programme of development and assessment, setting realistic but challenging goals that meet learners’ and employers’ needsK3   how to agree individual programmes that inspire and challenge learners to achieve current work-related knowledge and skills
S4   liaise with employers, colleagues and others to support learners’ developmentK4   additional support for learners available through workplace and provider-based colleagues
Deliver coaching supportEffective coaching practice
S5   anticipate and overcome barriers to progress and inspire achievement, ensuring that learning is inclusive and supports diversityK5   strategies for inspiring learners, increasing their resilience in overcoming barriers and obstacles, and in raising concerns
S6   highlight learners’ mathematics and English needs, and signposts to appropriate supportK6   maths and English underpinning vocational skills and how to access additional support
S7   give timely feedback on progress towards mastery of relevant skills and knowledgeK7   effective practice in giving feedback to guide progress and achievement
S8   provide access to pastoral support and guidanceK8   ways of supporting the learner’s well-being
S9   promote the safe and effective use of digital and mobile technologies to support learners and the Assessor-Coach roleK9   current and emerging technologies that could safely and effectively support learner autonomy and the Assessor-Coach role
S10  agree and record targets and progress, complying with quality, confidentiality and data protection requirementsK10  administrative procedures for recording, storing and sharing information that is legally compliant
Assess learnersEffective vocational assessment
S11  use effective listening, assertiveness and questioning to support learners’ to engage with their learning plans and with assessment criteria and processesK11  the effective use of active listening, assertiveness and questioning skills to support retention, progress and achievement
S12  comply with awarding organisation requirements and local quality and safety guidelinesK12  the quality and safety requirements of assessment and procedures for reporting concerns
Support quality improvementWays to support quality improvement
S13  support peer review and quality assurance proceduresK13  Internal and External quality procedures and the role of peer review
S14  report concerns about quality and safeguarding through appropriate channelsK14  organisational and legislative requirements for reporting concerns about quality and safeguarding
S15  maintain the currency of their own knowledge and skills, with reference to workplace practice and feedback from othersK15  how to maintain occupational currency and ways to improve coaching and professional practice
How will you learn

An apprenticeship is a genuine job with an accompanying assessment and skills development programme. You’ll gain valuable work experience and earn as you learn on the job.

Our e-learning platform brings the subject to life through interactive learning tools and access to complementary online resources.

As well as learning on the job, you will be allocated a Teaching and Learning Coach, who is a specialist in the field. They will support you on a one-to-one basis, with additional online tutorial support.

  • Level 1 Safeguarding

Employers may also wish candidates to achieve appropriate additional qualifications in Education and Training, including coaching.

Apprentices without level 2 English and maths will need to achieve this level prior to completion of their Apprenticeship.

For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.


The Assessor/Coach may be eligible to progress onto a full teaching role within an education and training provider organisation.