New report into reporting harmful online content

The UK Safer Internet Centre has published ‘Through These Walls’, its annual report into harmful online content.

The report sets out that 2020 saw a steep rise in harmful content during the coronavirus pandemic.

It also highlights that more and more people are aware of how to identify and raise incidents with an official dispute resolution service, such as Report Harmful Content (RHC).

RHC is provided by UK Safer Internet Centre and operated by SWGfL.

From January to December 2020 the RHC website received 17,406 visitors and dealt with 644 unique cases, a 292% rise on the previous pilot year. 

According to the ‘Through These Walls’ report, the age group most likely to report to RHC was 19–30 (268 reports), followed by 31–50 (209 reports).

The report highlights that:

  • One in three incidents of the harmful online content reported involved bullying or harassment 
  • There was a 225% increase in ‘hate speech’ reported 
  • Domestic abuse trend finds 75% of perpetrators were personally known to the victim, and three-quarters of reports were made by women

The report also sets out the the most common types of harmful content flagged to the a safe, impartial and effective platform:

  • abuse
  • bullying and harassment
  • threats
  • impersonation
  • unwanted sexual advances
  • violent content
  • self-harm/suicide content
  • pornographic content.

RHC acts in a mediatory dispute resolution role with a number of industry platforms, including: Facebook, Instagram, Snapchat, Twitter, Roblox, TikTok, Discord, Twitch, Match Group (which includes Match, OK Cupid, Ourtime, Tinder, PoF and Twoo), Microsoft (which includes LinkedIn, Bing, Xbox, Skype and Minecraft) and Google (which includes YouTube, YouTube Kids, Google Search and Blogger ).

Read or download the ‘Through These Walls’ report and find out more about reporting harmful online content through the Report Harmful Content website and the UK Safer Internet Centre website.


Safer Internet Day 2021

Today is Safer Internet Day and we’re sharing tips and advice on how you and your family can stay safe online.

Globally, extremists use misinformation to influence, groom and recruit children and young and vulnerable people.

And in the past 12 months, the coronavirus pandemic has really brought home to us how easy it is to spread misinformation through social media and websites.

Various stories containing false information about coronavirus vaccines have fuelled health scares, false accusations and potentially damaging hoax stories.

That’s why it’s really important that we use the SHARE checklist before sharing news online.

Reliable online safety resources

Our online safety page shares lots of really great resources for checking where information comes from, together with tips for parents on talking to children and young people about staying safe online.

Take the safer internet quiz

The internet has an amazing range of information and opportunities online, but how do we separate fact from fiction?


Standing together against terrorism in our communities

At Training Now we take the safety and welfare of our apprentices seriously.

Read how we support the Government’s Prevent strategy on our Safeguarding page. We also set out our commitment to providing an environment that values our apprentices, learners, visitors and staff.

Our commitment to safeguarding

We are committed to ensuring that you are safe and know who to turn to if you have a concern about your own welfare or that of a fellow apprentice. You can contact one of the safeguarding team or your teaching and learning coach at any time to report a concern or to ask for welfare support.

What are the signs that someone may be at risk of being radicalised?

The threat of far-right extremism and terrorism has risen considerably in the last few years there are also risks from other groups and ideologies and conspiracy theories. With everyone spending more time online because of Covid the risk of being radicalised through online media is also increasing.

It’s important to be able to spot the signs that someone maybe be at risk of being radicalised. These signs can include:

  • a change in behaviour
  • changing their circle of friends
  • isolating themselves from family and friends
  • talking as if from a scripted speech
  • unwillingness or inability to discuss their viewss
  • a sudden disrespectful attitude towards others
  • increased levels of anger.

If you have concerns that someone you know has been radicalised please contact Laura Lawson on: 07738892289

Counter Terrorism Policing Winter Vigilance Campaign

The coronavirus pandemic has changed all our day-to-day life routines. So the threat from terrorism might not necessarily be at the front of your mind. But sadly the threat of terrorism has not gone away.

The national Counter Terrorism Policing Winter Vigilance Campaign encourages the public to remain vigilant and report any suspicious activity.

National and regional COVID restrictions mean our city centres and public locations will no doubt feel different over the festive season. However, there have been recent terror attacks in Europe. The UK’s terrorism threat level has been changed to SEVERE – meaning an attack is highly likely.

We all have a part to play

The Winter Vigilance Campaign was launched by Metropolitan Police Deputy Assistant Commissioner Lucy D’Orsi. She reminded us that just like in the fight against coronavirus, we all have a part to play in protecting ourselves and others against the threat of terrorism.

“With COVID-19 still casting a shadow over everyone’s lives, it is understandable that terrorism isn’t something most people are thinking much about right now,” she said.

“But recent attacks across Europe have shown us that the threat of terrorism has not gone away. In fact the UK’s terror threat level has just been raised to SEVERE – meaning an attack is highly likely.

“I must stress that there is no intelligence to link those attacks in Europe to the UK. But as we move out of the tightest lockdown restrictions into a busy shopping period in the run-up to Christmas, we want the public to be vigilant against more than just the virus.

“Similar to tackling Covid-19, defeating terrorism requires a collective community effort – where police, security staff, retail workers and the public come together to minimise the chance of attack.”

If you see or hear something suspicious while out and about, trust your instincts. Report any concerns to police, shop security or staff. You can also reports concerns in confidence at In an emergency always call 999.


Staying safe online

Last year the BBC reported that people in the UK lost more than £190,000 a day as a result of cyber-crime.

Police statistics show that 13,357 people in the UK reported cyber crimes over six months. Many had their social media and email accounts hacked.

Tips for staying safe online

A big part of staying safe online is to properly evaluate what you are looking at when you’re online.

This set of questions may help you to do this:

  1. Is this website/URL/email fake? How can I tell?
  2. What does this cookie do and what information am I sharing?
  3. Is this person who they say they are?
  4. Why does someone want me to see this?
  5. Why does someone want me to send this?
  6. Why would someone want me to believe this?
  7. Why does this person want my personal information?
  8. What’s behind this post?
  9. Is this too good to be true?
  10. Is this fact or opinion? 

If you are not sure of an email or text you should not click on any links within it, reply, or give out your personal information.

You can do a search online using the exact words in the text or email that you are not sure of in order to see if this is a known scam.

You can also investigate whether a website is safe or not by looking for the “S” in HTTPS, checking for a website privacy policy, finding their contact information, and verifying their trust seal.

Advice from

The official UK Government website has advice on how to avoid and report internet scams and phishing.

You can report a misleading website, email or phone number to:

In a nutshell…

Do not give out private information (such as bank details or passwords), reply to text messages, download attachments or click on any links in emails if you’re not sure they’re genuine.


Suicide Prevention Day 2020: working together to prevent suicide

Today is World Suicide Prevention Day and we’re being encouraged by the International Association for Suicide Prevention (IASP) to work together on mental health to prevent suicide.

In 2018 deaths by suicide rose by 10.9% in the the UK. That meant that there were 6,507 suicides in the UK in 2018.


IASP is encouraging us all to:

  • Be open to talking about suicide & mental health with others
  • Raise awareness
  • Increase our knowledge
  • Debunk myths and stigma
  • Reach out to someone who may be struggling


StepCloser is a film that gives an opportunity to think about our connections, to empower discussions and reduce stigma. Through working together, we could shift the balance and save lives.

As we adapt to a world altered by COVID-19 our levels of isolation, distress and anxiety may increase. Connections with others are vital for our mental health and wellbeing.

Maybe by taking a minute to ask some how they’re feeling you could make a crucial difference.

Free distRACT app

The NHS has launched distrACT – a free smartphone app giving people quick access to local support, self-help and advice about self-harm and suicidal thoughts.

The app also has a Chill Zone to help your mental wellbeing, including music, films, stories and videos.

DistrACT is available as a free download on the Apple App Store and the Google Play Store.

Help is at hand

Whatever you’re going through, you can call the Samaritans for free on 116 123.

And don’t forget that the Training Now safeguarding team is always on hand, should you need us:


Modern slavery is closer than you think

Modern slavery covers all forms of slavery, trafficking and exploitation.

Trafficking includes transporting, recruiting or harbouring an individual with a view to them being exploited.

Modern slavery crimes may involve, or take place alongside, a wide range of abuses and other criminal offences such as grievous bodily harm, assault, rape or child sexual abuse.

Download this infographic as a pdf.

Who are the victims?

Victims of modern slavery can be men, women and children of any age across the world. There is an assumption that victims are often trafficked to the UK from other countries. However, residents of the UK are also among the victims that are exploited in the UK and other countries.

Victims may struggle to leave their situation because of threats, punishment, violence, coercion and deception. Some may believe that they are not in a situation of exploitation.

Download this poster as a pdf.

How to report modern slavery

Trafficking gangs are dangerous criminals. If you come across anyone you believe could be a victim of modern slavery, a property that raises suspicion, or a business you think might be using forced labour, either:

  • call the helpline on 0800 0121 700 or
  • call the police

It is the duty of trained professionals to identify victims so leave it up to them.

If you believe that a child is at risk, immediately contact the police and the local authority children’s services.

Where to find out more

For further information please go to

Safeguarding Uncategorized

Coronavirus: safety tips for survivors of domestic abuse

Domestic abuse isn’t always physical – it’s a pattern of controlling, threatening and coercive behaviour, that can also be emotional, economic, psychological or sexual.

Abuse is a choice a perpetrator makes and isolation is already used by many perpetrators as a tool of control.

Domestic abuse help and resources

If you need help recognising the signs of abuse, you can find information and resources at

Read the COVID-19 survivor tips on the Refuge website.

Alternatively, you can call the Freephone 24h National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247.

If it is not safe for you to call the helpline, visit Use the contact form to register your details and indicate a safe time for one of the helpline staff to call you back when your partner is not around.

How to safeguard your devices

If you are concerned that your partner is monitoring your devices, including your phone or laptop, you can access the tech abuse chatbot (look for the pink speech bubble at the bottom right of the screen).

Here, you can find simple step-by-step instructions in video form that you can use to safeguard your devices. Only access this service if it is safe for you to do so, and use the ‘quick exit’ button if you are in the vicinity of an abusive partner.

Always call 999 in an emergency. If you are unable to speak on the phone, there are systems in place to connect you to the right service.

The Training Now safeguarding team

Safeguarding Lead, Laura Lawson: / 07738892289

Safeguarding Officer, Roy Langstaffe: 07458110636

Safeguarding Officer, Klaudia Kubanek: 07458068101